Author Topic: problem with engines  (Read 2325 times)

Offline soinvisage

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problem with engines
« on: February 03, 2015, 11:03:48 AM »
hello

i take time to submit new viruses but no update and the engine AVG, sophos ... failed

if i take :

https://www.virustotal.com/fr/file/5891a33e6cb40a028dad61f3eef3ec8672539bf14f347a40a649099d7c5a9be1/analysis/
https://www.virustotal.com/fr/file/5891a33e6cb40a028dad61f3eef3ec8672539bf14f347a40a649099d7c5a9be1/analysis/
https://www.virustotal.com/fr/file/a6e1b216e2a787d766ce2db37595ee3ab38368e7fe5cc19eceaa28e139408aff/analysis/

AVG AND SOPHOS detects threat and that since a big moment ! but your soft see anything !

i have send the virus by mail but no news !


Same problem here : https://www.virustotal.com/fr/file/4d57b08bc954a7957d7b62c462b367b158b176432810467a2e4666dce3b40807/analysis/
virus here : hxxp://www45.zippyshare.com/v/6s8VKMzJ/file.html


Antivirus   Résultat   Mise à jour
AVG   Generic6.LJB   20150203
Avast   Win32:Malware-gen   20150203
Avira   Adware/Qjwmonkey.687360.1   20150203
ESET-NOD32   a variant of Win32/Adware.Qjwmonkey.A   20150203
Fortinet   Riskware/Qjwmonkey   20150203
GData   Win32.Trojan.Agent.9UCE4S   20150203
K7AntiVirus   DoS-Trojan ( 200c5f791 )   20150203
K7GW   DoS-Trojan ( 200c5f791 )   20150203
McAfee   Artemis!6A131D21A3DC   20150203
McAfee-GW-Edition   Artemis   20150203
Symantec   Trojan.Gen.2   20150203


it will be good that you use the last definitions of the engines, thx a lot
« Last Edit: February 03, 2015, 04:33:53 PM by soinvisage »

Offline hendy

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Re: problem with engines
« Reply #1 on: February 04, 2015, 01:13:42 AM »
Hi soinvisage,

I'm sorry we haven't fixed this yet. Currently there is no quick solution for this issue. We will definitely try to improve this, but it may take time to do the development. I'm sorry for the inconvenience caused.

Offline hendy

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Re: problem with engines
« Reply #2 on: February 04, 2015, 03:10:18 AM »
Did you submit the sample viruses to us as a link?
Currently we don't support hyperlink.
You can submit the sample viruses as attachment either to submit-malware@secureage.com or https://secureaplus.secureage.com/Main/submit_malware.php.

Thank you for submitting sample viruses to us.

Offline soinvisage

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Re: problem with engines
« Reply #3 on: February 04, 2015, 09:43:02 AM »
yes i have submit by mail

but tell me, what interest have included 12 antivirus if you do not use the latest updates? Also when I update clamav has a problem.
« Last Edit: February 04, 2015, 10:01:27 AM by soinvisage »