Error code 1816 when uploading files to Universal AV server

[Fabrizio Guglielmotto]

Hello,

when I upload the suspicious files to Universal AV server I get the error code 1816. Daily Upload Limit is already set to "Unlimited" so that isn't the cause of the error.

Thank you for your help

[Clem]

Hi Fabrizio, as recently our servers met technical difficulties, it could be the cause of the error. Do update us if you encounter the issue again along with screenshots.
Thank you!

Hello,

when I upload the suspicious files to Universal AV server I get the error code 1816. Daily Upload Limit is already set to "Unlimited" so that isn't the cause of the error.

Thank you for your help

[Fabrizio Guglielmotto]

Hi Clem,

thank you for your reply; I've checked right now and everything is fine, I didn't get error 1816 anymore.

Best regards

[Fabrizio Guglielmotto]

Hello again,

just now I got error 1816 again. After I had to close the Secure APlus virus scanner window because the AV scanner was stuck trying to upload exe files to Universal AV server unsuccessfully; I have attached the screenshot to this post.

Best regards