Author Topic: unable to reactivate my secureaplus essential (For Students)after reinstalling  (Read 38 times)

Offline saurabh patel

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once i have uninstalled secureaplus. then install again but now I am unable to reactivate my secureaplus essential (For Students)after reinstalling.
When I use my license ke it says that this license is not allowed on this machine. it is because my my device id has been changed.

Offline Clem

  • SecureAPlus Helpdesk Engineer
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Your previous SecureAPlus license is unavailable because your current license is still associated with your old computer or OS. In order to use your license on the new computer or operating system, you would have to disassociate that license first.

To do so, please follow the instructions on the following support page:

https://support.secureaplus.com/how-do-i-transfer-my-premium-license-from-my-current-pc-to-a-new-one/