Author Topic: Cannot activate essentials won on giveaway aftwer windows reinstall  (Read 187 times)

Offline Goran Štambuk

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I did not create an account after getting the giveaway at sharewareonsale.com, and now it says my email is already used, but if I try to login with it, it says user is not active. I used a new email to create an account, but can't change email to original one and it wont accept my activition code?

Offline Gerald

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Re: Cannot activate essentials won on giveaway aftwer windows reinstall
« Reply #1 on: December 12, 2019, 10:41:13 AM »
Hi Goran,

The message 'User is not active' indicates that your email account has not been verified.

Please send us a email at secureaplus@secureage.com stating your email and issue - and we will send you another account verification email.