Author Topic: SAP never releases Truecrypt container file in external HDD  (Read 2229 times)

Offline Yuki

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SAP never releases Truecrypt container file in external HDD
« on: October 03, 2014, 01:41:24 PM »
I had got this problem at least twice, and reported it once.
Now even v3.2.4 seems have the problem.
I plugged external HDD which contains truecrypt container file that size is 64GB.
And after doing other thing (note: if I immediately mount the container, then I succeed. an interval is needed to reproduce this), tried to mount it via Truecrypt.
Then, it says the file is used.
Obviously the culprit is saappsvc.exe which consumes a littele CPU and seems to be holding the file and never (I waited more than 30 min) release.
I stopped all other unnecessary applications, and even stopped all other SAP services except SAP App Whitelisting Svc which is unstoppable and the culprit.
Please look into it, maybe SAP has problem to handle quite large file?
The container file actually don't have any file types but I named it with .vhd extension.
It's not real security to protect only from malware.

Offline Yuki

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Re: SAP never releases Truecrypt container file in external HDD
« Reply #1 on: October 03, 2014, 02:16:15 PM »
Finally it released.
But it took significant amount of time. :(
It's not real security to protect only from malware.

Offline hendy

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Re: SAP never releases Truecrypt container file in external HDD
« Reply #2 on: October 07, 2014, 01:48:50 AM »
We will take a look into this issue.

Offline hendy

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Re: SAP never releases Truecrypt container file in external HDD
« Reply #3 on: October 27, 2014, 01:22:30 AM »
We've just released a new version, SecureAPlus v3.2.5. This version should fix the TrueCrypt container file issue.

Offline Yuki

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Re: SAP never releases Truecrypt container file in external HDD
« Reply #4 on: October 28, 2014, 08:59:24 AM »
Thanks, I saw update announce in Wilders too. ;)
It's not real security to protect only from malware.