Author Topic: Got Notice That A File Couldn't Be Created While Trying To Download SecureAPlus  (Read 427 times)

Offline Tim Catley

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A computer novice needs help. I just paid for a year's subscription for SecureAPlus Premium. However, when I tried downloading it, a pop-up box appeared onscreen, letting me know that a file couldn't be created, because access was being denied. Do I have to disable something on my computer?

Offline hendy

  • SecureAPlus Developer
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Try to download an offline version:
https://www.secureaplus.com/download/download-thank-you/#fullinstall

Do you have any other security product installed on your system?
Sometimes some security products may deny the executable file creation.

If the problem persist, please send us the screenshot.
Use PrintScreen key to capture the screen, paste it in Microsoft Paint, and save it as a file.
For the details, you may refer to the following link: https://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows