Forum Support > Software Problems and Questions

Server is busy request is being queued

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voo doo:
Hi i am now getting retry in 30 seconds serverr busy

asan:
Hello,
Are you still having the same issue now?

craig dess:
Hi yers same issue a fresh install ,server is busy and put on queue.Any ideas Thks

hendy:
To help us to troubleshoot, can you send us the following file to secureaplus@secureage.com:
C:\ProgramData\SecureAge Technology\SecureAge\log\UniversalAV.log

As the file size may be big, you can try to use the following free service to upload the file:
https://transfer.pcloud.com/

craig dess:
ok will do that asap thks

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