Author Topic: How long to create a device ID  (Read 1825 times)

Offline Christian Pasquariello

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How long to create a device ID
« on: November 20, 2015, 03:21:20 AM »
Already impressed with this software just curious how long it takes to get a device ID?

Offline hendy

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Re: How long to create a device ID
« Reply #1 on: November 20, 2015, 10:16:05 AM »
Usually it shouldn't take too long. To help us to troubleshoot, can you please zip and send the following folder to us?
C:\ProgramData\SecureAge Technology\SecureAge\log

Thanks and best regards,
Hendy

Offline Christian Pasquariello

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Re: How long to create a device ID
« Reply #2 on: November 20, 2015, 10:30:43 AM »
Looks like I found it, but now my account page says "OOps.. encountered a problem...." etc., etc. How do I reset that?

UPDATE: Problem Resolved.
« Last Edit: November 25, 2015, 02:06:21 PM by Christian Pasquariello »