Author Topic: 3.4.4 Update on file ops casues hangs and windows explorer stop/re-start  (Read 2516 times)

Offline dssap

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After updating SAP to 3.4.4 experienced persistent hang/stall issues with file operations -- delete, move, copy. System (Win 7) hang for up to 15 sec, system explorer terminates and re-starts. System restore to day before update
(back to 3.4.3) resolved problem.

Offline ronald739

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Re: 3.4.4 Update on file ops casues hangs and windows explorer stop/re-start
« Reply #1 on: November 08, 2015, 07:29:41 PM »
I'm having a similar issue with Windows Explorer crashing and it needs to re-start. The crash happens when i try to run a program that requires Admin rights.

This is on Win 7 x 64 bit system with 4.1.1 Beta installed.

Noticed another thread below that seems to have a similar issue with Explorer :

https://secureaplusforum.secureage.com/index.php/topic,196.0.html
« Last Edit: November 08, 2015, 07:33:35 PM by ronald739 »

Offline hendy

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Re: 3.4.4 Update on file ops casues hangs and windows explorer stop/re-start
« Reply #2 on: November 09, 2015, 08:23:32 AM »
You may try to install the following fix:
http://secureaplus.secureage.com/download/FixedSecureAPlusContextMenu.exe

You can install it on top of Beta v4.1.1 or SAP v3.4.4.
Please let us know the outcome.

Thanks and regards,
Hendy

Offline ronald739

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Re: 3.4.4 Update on file ops casues hangs and windows explorer stop/re-start
« Reply #3 on: November 11, 2015, 06:43:33 PM »
Hi hendy,

You may try to install the following fix:
http://secureaplus.secureage.com/download/FixedSecureAPlusContextMenu.exe

You can install it on top of Beta v4.1.1 or SAP v3.4.4.
Please let us know the outcome.

Installed over the top of 4.1.1 and the explorer issue appears to be fixed. It has not crashed again.

Regards.

Offline hendy

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Re: 3.4.4 Update on file ops casues hangs and windows explorer stop/re-start
« Reply #4 on: November 12, 2015, 01:49:33 PM »
Thank you ronald739.