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Windows 10 Defender Turned Off by SecureAPlus

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hendy:
I think it would be better if I explain about the reason behind it.

From our side, the Antivirus is associated with the offline antivirus. When you disable the offline antivirus, then it will unregister itself from antivirus protection. This unregistration from antivirus is mandatory, to let Windows Defender to take over the role of the offline antivirus. This works until Windows 8.1.

Anyway, when SecureAPlus offline Antivirus is disabled, actually it can't guarantee to perform the role of traditional antivirus any more, since it will rely heavily on internet access, that's why it is unregistered from antivirus section. This unregistration is also to allow other third party offline antivirus engine to take over the role. However, when the offline antivirus is disabled, SecureAPlus application whitelisting and Universal AV still functioning as protection for spyware and unwanted application. 

Actually the problem that we are facing now is the same as all other third party antivirus compnaies. When you install any third party antivirus, Windows Defender will switch off by itself.

robhouston:
Okay, Hendy, thanks very much for that explanation. 

It appears at the moment that if I want to continue to use SecureAPlus with Windows 10, I'll need to check the offline AV option, which will make SecureAPlus completely replace Windows Defender.

However, your developers are looking into the possibility of making SAP work alongside Windows Defender under Windows 10-----correct?

Thanks, again, Hendy!

hendy:
Hi Robhouston,

Thank you very much for being patience to stay with us while we are looking for the solution.
We have discovered a way to allow Windows Defender to work along with SecureAPlus.
To do this, you need to change the Local Group Policy. Set "Turn off Windows Defender" to Disabled.


You can follow the following tutorial for the detail steps:
http://www.tenforums.com/tutorials/5918-windows-defender-turn-off-windows-10-a.html

Thanks and regards,
Hendy Chandra

robhouston:
Indeed, Hendy, this works--------thanks!  Gaia had actually suggested the same fix a few days ago, and it didn't work when I tried it then, but I think I must not have rebooted after changing the Group Policy.  Once I made the change and rebooted, it appears that SecureAPlus and Windows Defender are happily co-existing under Windows 10.

Thanks, again!

Dukesteelman:
What are Windows 10 Home users to do? We don't have access to gpedit.msc.
David

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