SecureAPlus Forum
Home
Help
Search
Login
Register
SecureAPlus Forum
»
Forum Support
»
Software Problems and Questions
»
version 3.3.6 update bsod
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: version 3.3.6 update bsod (Read 25506 times)
dssap
Newbie
Posts: 3
Kudos +0/-0
version 3.3.6 update bsod
«
on:
July 06, 2015, 02:09:38 AM »
Udate from 3.3.4 to 3.3.6 results in 7f (double fault) bsod on reboot. Win 7. No other AV/malware apps loaded/enabled.
Could find neither minidump or memory.dmp after system restore?
? Uninstalled 3.3.4 and clean installed 3.3.6 (via full download). Immediate same 7f bsod on completion of 3.3.6 install.
«
Last Edit: July 06, 2015, 03:04:35 AM by dssap
»
Logged
hendy
SecureAPlus Developer
Sr. Member
Posts: 351
Kudos +16/-0
Re: version 3.3.6 update bsod
«
Reply #1 on:
July 06, 2015, 08:00:20 AM »
Thank you for informing us. We will take a look into this.
Logged
dssap
Newbie
Posts: 3
Kudos +0/-0
Re: version 3.3.6 update bsod
«
Reply #2 on:
July 06, 2015, 08:31:56 AM »
Notably, update to 3.3.6 worked fine on my Win 7 laptop, which in terms of apps is clone of my desktop--even EMET 5.2 which I thought might be suspect.
Logged
hendy
SecureAPlus Developer
Sr. Member
Posts: 351
Kudos +16/-0
Re: version 3.3.6 update bsod
«
Reply #3 on:
July 06, 2015, 11:00:32 AM »
This blue screen may only happens in some machines with more software, especially drivers, running. We are trying to get this fix as soon as possible. Hopefully we can get a new version out by this week, or the latest is by early next week.
Logged
warwagon
Newbie
Posts: 8
Kudos +0/-0
Re: version 3.3.6 update bsod
«
Reply #4 on:
July 08, 2015, 01:07:56 AM »
I've been getting some (2 so far) BSOD's on the latest Windows 10 insiders build 10162
Here is the DMP file
https://www.dropbox.com/s/vdpcb889auker7k/070715-6531-01.zip?dl=0
«
Last Edit: July 08, 2015, 01:33:54 AM by warwagon
»
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
SecureAPlus Forum
»
Forum Support
»
Software Problems and Questions
»
version 3.3.6 update bsod