Author Topic: version 3.3.6 update bsod  (Read 2248 times)

Offline dssap

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version 3.3.6 update bsod
« on: July 06, 2015, 02:09:38 AM »
Udate from 3.3.4 to 3.3.6 results in 7f (double fault) bsod on reboot. Win 7. No other AV/malware apps loaded/enabled. ??? Could find neither minidump or memory.dmp after system restore????? Uninstalled 3.3.4 and clean installed 3.3.6 (via full download). Immediate same 7f bsod on completion of 3.3.6 install.
« Last Edit: July 06, 2015, 03:04:35 AM by dssap »

Offline hendy

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Re: version 3.3.6 update bsod
« Reply #1 on: July 06, 2015, 08:00:20 AM »
Thank you for informing us. We will take a look into this.

Offline dssap

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Re: version 3.3.6 update bsod
« Reply #2 on: July 06, 2015, 08:31:56 AM »
Notably, update to 3.3.6 worked fine on my Win 7 laptop, which in terms of apps is clone of my desktop--even EMET 5.2 which I thought might be suspect.

Offline hendy

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Re: version 3.3.6 update bsod
« Reply #3 on: July 06, 2015, 11:00:32 AM »
This blue screen may only happens in some machines with more software, especially drivers, running. We are trying to get this fix as soon as possible. Hopefully we can get a new version out by this week, or the latest is by early next week.

Offline warwagon

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Re: version 3.3.6 update bsod
« Reply #4 on: July 08, 2015, 01:07:56 AM »
I've been getting some (2 so far) BSOD's on the latest Windows 10 insiders build 10162

Here is the DMP file https://www.dropbox.com/s/vdpcb889auker7k/070715-6531-01.zip?dl=0

« Last Edit: July 08, 2015, 01:33:54 AM by warwagon »