Author Topic: ***Solved***Problem not rectified: 'Tray icon was not updated'  (Read 24458 times)

Offline HelloWorld

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SecureAPlus v3.3.5
Steps to reproduce:
    1. Change 'Application Whitelisting' => 'Standard Mode' => 'Trust All until reboot'.
    2. Wait for about 1 hour, then try to open SecureAPlus from the tray icon.
    3. Finally, try to change 'Application Whitelisting' from the tray icon back to 'Interactive Mode'
   
Observations: Step 2 fails to complete.
                       Step 3 completes, updating the GUI and the actual state of SecureAPlus. However, the tray icon remains yellow i.e. Insecure.

Please refer to the screenshots attached:
    1. 'TrustTillRebootHomePgStart.png', and, 'TrustTillRebootSettingsPgStart.png' depicts step 1.
    2. 'InconsistentNotificationIcon.png' depicts step 3. It shows the inconsistency between GUI and tray icon after 1 hour (Note that the GUI is opened. However, this is only possible if you perform a windows search for SecureAPlus).
« Last Edit: July 14, 2015, 10:32:30 PM by HelloWorld »

Offline HelloWorld

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Re: Problem not rectified: 'Tray icon was not updated'
« Reply #1 on: May 22, 2015, 11:50:06 AM »
Screenshots broken up into numerous posts due to file size limit.

Offline HelloWorld

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Re: Problem not rectified: 'Tray icon was not updated'
« Reply #2 on: May 22, 2015, 11:50:31 AM »
Last Screenshot.

Offline hendy

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Re: Problem not rectified: 'Tray icon was not updated'
« Reply #3 on: May 25, 2015, 12:44:55 AM »
Thank you for reporting this to us. We will take a look into it.

Offline HelloWorld

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Re: ***Solved***Problem not rectified: 'Tray icon was not updated'
« Reply #4 on: July 14, 2015, 10:33:14 PM »
The latest version solved this issue.

Marked as solved.

Thanks!