SecureAPlus Forum
Forum Support => Software Problems and Questions => Topic started by: yanbek on March 27, 2015, 06:51:24 AM
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Why am I getting this message all the time? Universal AV dosen't seems to work, because of this.
I have attaced the log showing SAP unable to connect.
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Have also tried to reinstall without any effect
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Our server is receiving very high traffic at the moment. We are trying to clear all the queue. We apologize to the inconvenience caused.
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I have formatted my computer and reinstalled SecureAPlus, but I am still stuck on "Wait for the server to process the information...", do you know why?
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I have formatted my computer and reinstalled SecureAPlus, but I am still stuck on "Wait for the server to process the information...", do you know why?
Please send us your new machine id via secureaplus@secureage.com. We will help you to check.