SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: saurabh patel on November 18, 2020, 03:11:44 PM

Title: unable to reactivate my secureaplus essential (For Students)after reinstalling
Post by: saurabh patel on November 18, 2020, 03:11:44 PM
once i have uninstalled secureaplus. then install again but now I am unable to reactivate my secureaplus essential (For Students)after reinstalling.
When I use my license ke it says that this license is not allowed on this machine. it is because my my device id has been changed.
Title: Re: unable to reactivate my secureaplus essential (For Students)after reinstalling
Post by: Clem on November 18, 2020, 03:45:04 PM
Your previous SecureAPlus license is unavailable because your current license is still associated with your old computer or OS. In order to use your license on the new computer or operating system, you would have to disassociate that license first.

To do so, please follow the instructions on the following support page:

https://support.secureaplus.com/how-do-i-transfer-my-premium-license-from-my-current-pc-to-a-new-one/
Title: Re: unable to reactivate my secureaplus essential (For Students)after reinstalling
Post by: Ian Gulley on December 09, 2020, 11:37:53 AM
You need to disassociate the previous license first.
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