SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: bellgamin on May 22, 2021, 01:56:43 PM

Title: Time to renew but I have a question
Post by: bellgamin on May 22, 2021, 01:56:43 PM
I now have a Pro license. It expires June 2, 2021. I want to renew BUT with an Essentials license, not a Pro.

Is there an EASY way to renew with an Essentials license NOW, but have it not become effective until June 2, the day my Pro license expires?
Title: Re: Time to renew but I have a question
Post by: Clem on May 24, 2021, 02:26:06 PM
Hi, you can head over to your SecureAPlus client to purchase the Essential license by clicking 'Online Store' or by visiting your SecureAPlus Account and click 'Store'. The purchased license will be added to 'My Licenses' in your SecureAPlus Account and will only be activated when you enter the license code into the SecureAPlus client of the device.
Title: Re: Time to renew but I have a question
Post by: GrDukeMalden on June 12, 2021, 09:55:25 AM
Mr Bellgamin is asking if he can downgrade without buying a whole new license. Is that something paid users of S.A.P. can do?
Title: Re: Time to renew but I have a question
Post by: Clem on June 14, 2021, 09:58:40 AM
Mr Bellgamin is asking if he can downgrade without buying a whole new license. Is that something paid users of S.A.P. can do?

Unfortunately, it is not possible to that.