SecureAPlus Forum
Forum Support => Software Problems and Questions => Topic started by: Fabrizio Guglielmotto on December 17, 2021, 07:14:44 PM
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Hello,
when I upload the suspicious files to Universal AV server I get the error code 1816. Daily Upload Limit is already set to "Unlimited" so that isn't the cause of the error.
Thank you for your help
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Hi Fabrizio, as recently our servers met technical difficulties, it could be the cause of the error. Do update us if you encounter the issue again along with screenshots.
Thank you!
Hello,
when I upload the suspicious files to Universal AV server I get the error code 1816. Daily Upload Limit is already set to "Unlimited" so that isn't the cause of the error.
Thank you for your help
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Hi Clem,
thank you for your reply; I've checked right now and everything is fine, I didn't get error 1816 anymore.
Best regards
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Hello again,
just now I got error 1816 again. After I had to close the Secure APlus virus scanner window because the AV scanner was stuck trying to upload exe files to Universal AV server unsuccessfully; I have attached the screenshot to this post.
Best regards