SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: Jack Chung on November 21, 2021, 09:28:43 PM

Title: Application Whitelisting
Post by: Jack Chung on November 21, 2021, 09:28:43 PM

Q1.What is automatic mode doing?
Q2.How can i see what applications in my whitelist?
Q3.I had create policy,How to apply in my device?

Title: Re: Application Whitelisting
Post by: Clem on November 22, 2021, 02:24:58 PM

Q1. In automatic mode, SecureAPlus will try to reduce prompting to the user by doing automatic trust or block.

Q2. You can use "Manage whitelist" as shown in the link:
https://support.secureaplus.com/set-trust-levels-for-your-file/

Q3. By default the client will automatically apply it.
For the first-time creation, it may take up to 24 hours to take effect.
If you don’t want to wait, as shown in the attachment screenshot, you can open up SecureAPlus main console:
App Settings -> Others -> Miscellaneous, go to the “Management Server” tab, click on “Retrieve and Implement Policy”.

(http://)

Quote from: Jack Chung on November 21, 2021, 09:28:43 PM

Q1.What is automatic mode doing?
Q2.How can i see what applications in my whitelist?
Q3.I had create policy,How to apply in my device?

Title: Re: Application Whitelisting
Post by: Jack Chung on November 24, 2021, 12:43:09 AM

Hi~Clem
I think my pc's web browser (Chrome,Edge,FireFox)have no item to apply device,latter time can see on my andriod chrome.but today,it gone again.
It's looks like blow signal, and can select device to include or exclude to the policy.
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Title: Re: Application Whitelisting
Post by: Alex Mercer on November 30, 2021, 02:37:16 PM

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Title: Re: Application Whitelisting
Post by: Jack Chung on December 01, 2021, 08:43:44 PM

Hi~Clem
I think why i can not apply the plicy to device.cause the item is not appear on my account portal.Can help this?

Title: Re: Application Whitelisting
Post by: Clem on December 08, 2021, 02:18:40 PM

Hi Jack,

May I check if there are devices under 'Available Devices'? (as shown in the image attached)
You may try to use a PC to view and add devices to the policy you have created.
Steps on how to do it: https://support.secureaplus.com/how-to-assign-a-secureaplus-policy/

Quote from: Jack Chung on December 01, 2021, 08:43:44 PM

Hi~Clem
I think why i can not apply the plicy to device.cause the item is not appear on my account portal.Can help this?

Title: Re: Application Whitelisting
Post by: Jack Chung on December 08, 2021, 06:45:12 PM

Hi~Clem
I think i missed to click "View Device".It is done now.Thank you.

Title: Re: Application Whitelisting
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