SecureAPlus Forum
Forum Support => Software Problems and Questions => Topic started by: $10 OFF PipingRock.com coupon code: AAEQCT on October 14, 2016, 04:25:59 AM
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In the morning, I started my PC and SAP began a full system scan and it still is running. However, I doubt it even started as I see this message "File index service not ready yet. Please wait...", I took a screenshot FYI
Is that normal? It never took hours for a full system scan to finish :o
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Sometimes it may take 30 to 40 minutes for the file index service to re-index after boot up.
Sometimes this also may be caused by file system issue, or the file index database itself corrupted.
You can try to download and run this utility:
https://secureaplus.secureage.com/download/RefreshFileIndex.exe
What it does:
1. Run chkdsk /f after the computer rebooted. This is to check and fix the file system issue.
2. Force the file index to refresh its internal database
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Thank you, the small utility RefreshFileIndex.exe did the trick. Now the scans are fast.
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You are welcome. :)