SecureAPlus Forum
Forum Support => Software Problems and Questions => Topic started by: k37chup on July 17, 2015, 09:41:28 PM
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My system get BSOD when I right click on dvd/bd drive in start->computer on windows 7x64 pro. After removing secureaplus bsod stopped & came back once I installed sap.
I attached dxdiag & bluescreenview's export of 12 latest bsods.
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To help us to diagnose, can you please zip and send us (secureaplus@secureage.com) the following file:
C:\Windows\Memory.dmp
If there are minidump files, you can also zip and send us the following folder:
C:\Windows\Minidump\
Thanks and regards,
Hendy Chandra
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Ok thanks. I had to generate new ones because ccleaner deleted all. I will email them soon.
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After reading this i tried it on my win8.1 system and it gave me a :( face that my system will restart now .
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We have just released v3.4.0 that fixed the BSOD when right click on dvd/cd drive and the issue when upgrading to Windows 10.
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We have just released v3.4.0 that fixed the BSOD when right click on dvd/cd drive and the issue when upgrading to Windows 10.
Thanks 8)