SecureAPlus Forum

General Category => General Topic => Topic started by: Yuki on December 21, 2017, 12:00:44 PM

Title: Why can't I change e-mail address in Profile?
Post by: Yuki on December 21, 2017, 12:00:44 PM

It only allows changing display name, but not registered e-mail.
I need to change it as I'm going to delete current e-mail registered in this forum.

Title: Re: Why can't I change e-mail address in Profile?
Post by: Yuki on December 23, 2017, 07:08:42 PM

I couldn't change my e-mail from SecureAPlus portal as well.
Isn't it serious inconvenience?

Title: Re: Why can't I change e-mail address in Profile?
Post by: JohnStampede on December 28, 2017, 10:18:20 AM

Hi Yuki,

Thank you for the feedback. Currently we do not allow users to change their emails. We understand that this might prove inconvenient but the SecureAPlus Portal has access to powerful features that we currently do not let users to freely change the email for security purposes.

We will be deliberating this for a potential change in the future but at the moment, please do send an email to secureaplus@secureage.com so our team can assist you with the changes.

We apologize for any inconvenience caused.

Title: Re: Why can't I change e-mail address in Profile?
Post by: Yuki on January 03, 2018, 06:29:35 PM

I got it, thanks! :)

Title: Re: Why can't I change e-mail address in Profile?
Post by: Otto Gabriel on April 06, 2021, 03:46:34 PM

The Email is certainly the key to the account. Changing it may only mean changing the account. Right?

Title: Re: Why can't I change e-mail address in Profile?
Post by: gutyu iopy on May 09, 2022, 10:59:39 AM

Thank you very much!

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