SecureAPlus Forum
Beta Program => Bug Reports & Fixes => Topic started by: Tarnak on February 15, 2016, 05:27:43 AM
-
...But, last complete scan shows as: 2016/02/08 - 8:49 pm
It has not changed since. It is, now, the 15th February, 7:25 am....It seems stuck.
-
Are you using Beta version or the official release version?
To help us to understand better, can you send us the log file (C:\ProgramData\SecureAge Technology\SecureAge\log\UniversalAV.log) to secureaplus@secureage.com?
-
Hi hendy,
That location does not apply in XP....Also, I am running the latest beta version. See, my recent posts at Wilders' forums, and to which you have responded, recently
Booting into my SAP snapshot, just a little earlier today, and the problem I described is no longer in evidence. It has resumed normal operation it seems, and is showing that it has updated, now. See, the enclosed screenshots that were taken a short time ago. It must have been some problem with your server when I was last in this snapshot, when I reported my problem.
-
Hi Tarnak,
Thank you for your update.
I'm sorry I forgot that you are using XP :)
-
I forgive you. ;D