SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: Matt g on April 03, 2016, 10:58:50 PM

Title: Slow website, Error 58 Universal AV, and problems accessing Account Portal 4.2.0
Post by: Matt g on April 03, 2016, 10:58:50 PM
I am noticing secureaplus.com is slow to load, account portal doesn't want to work all the time (tries to load), and even posting on the forum (logging in and posting) doesn't want to work.

Also, when checking a file with Universal AV it gives error code: 58.

Are the servers overloaded ATM?

Thanks!

UPDATE: Now I'm getting error 12029
Title: Re: Slow website, Error 58 Universal AV, and problems accessing Account Portal 4.2.0
Post by: asan on April 08, 2016, 03:36:18 PM

We have made some adjustments and are monitoring the performance. Please let us know again if you are still constantly encountering this issue.