SecureAPlus Forum
Forum Support => Software Problems and Questions => Topic started by: webbit on December 15, 2014, 04:12:49 PM
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The Universal av says not running, any idea why
Thanks
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To help us to analyze, could you zip and send the log folder to secureaplus@secureage.com?
For Windows XP, the folder is located at:
C:\Documents and Settings\All Users\Application Data\SecureAge Technology\SecureAge\log
For Windows Vista onwards, here is the location:
C:\ProgramData\SecureAge Technology\SecureAge\log
Thank you and best regards,
Hendy