SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: HelloWorld on May 22, 2015, 11:29:46 AM

Title: ***Solved***Problem not rectified: 'Tray icon was not updated'
Post by: HelloWorld on May 22, 2015, 11:29:46 AM
SecureAPlus v3.3.5
Steps to reproduce:
    1. Change 'Application Whitelisting' => 'Standard Mode' => 'Trust All until reboot'.
    2. Wait for about 1 hour, then try to open SecureAPlus from the tray icon.
    3. Finally, try to change 'Application Whitelisting' from the tray icon back to 'Interactive Mode'
   
Observations: Step 2 fails to complete.
                       Step 3 completes, updating the GUI and the actual state of SecureAPlus. However, the tray icon remains yellow i.e. Insecure.

Please refer to the screenshots attached:
    1. 'TrustTillRebootHomePgStart.png', and, 'TrustTillRebootSettingsPgStart.png' depicts step 1.
    2. 'InconsistentNotificationIcon.png' depicts step 3. It shows the inconsistency between GUI and tray icon after 1 hour (Note that the GUI is opened. However, this is only possible if you perform a windows search for SecureAPlus).
Title: Re: Problem not rectified: 'Tray icon was not updated'
Post by: HelloWorld on May 22, 2015, 11:50:06 AM
Screenshots broken up into numerous posts due to file size limit.
Title: Re: Problem not rectified: 'Tray icon was not updated'
Post by: HelloWorld on May 22, 2015, 11:50:31 AM
Last Screenshot.
Title: Re: Problem not rectified: 'Tray icon was not updated'
Post by: hendy on May 25, 2015, 12:44:55 AM
Thank you for reporting this to us. We will take a look into it.
Title: Re: ***Solved***Problem not rectified: 'Tray icon was not updated'
Post by: HelloWorld on July 14, 2015, 10:33:14 PM
The latest version solved this issue.

Marked as solved.

Thanks!