SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: bellgamin on May 27, 2020, 11:49:24 AM

Title: Update??
Post by: bellgamin on May 27, 2020, 11:49:24 AM
I am running S.A.P. Essentials.

Version 6.2.0 was announced 0n May 25. As of today (May 26) I still have version 6.1.0. I used the "Update" button on S.A.P.'s GUI and got back the message, "Your software is up to date."

Q1- Doesn't S.A.P. Essentials update automatically?

Q2- Why does the S.A.P. Essentials update button still report that it is up to date even though it is NOT the latest version?
Title: Re: Update??
Post by: hendy on May 27, 2020, 04:40:25 PM
Sorry, there was something wrong at the server side that preventing the update for Windows 7 users.
It should be fixed now. You can try again.
Title: Re: Update??
Post by: bellgamin on May 27, 2020, 05:40:42 PM
@ Hendy -- Wow! A speedy & friendly reply, as always. MUCH thanks and aloha for that.

I got the update, automatically, about 15 minutes ago. Smooth as silk!

SAP is superb. It's the only AV that I run real-time. For on-demand I use Kaspesky Virus Remover Tool (KVRT), plus a file integrity checker. Also, I image every 2 days, & retain images for 2 months. This set-up keeps me clean and happy with Win7. I really hope SAP continues to support Win7 for many months to come.
Title: Re: Update??
Post by: hendy on May 28, 2020, 10:03:05 PM
Thank you very much for the compliment and the update of the status.