SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: webbit on December 15, 2014, 04:12:49 PM

Title: universal av
Post by: webbit on December 15, 2014, 04:12:49 PM
The Universal av says not running, any idea why

Thanks
Title: Re: universal av
Post by: hendy on December 15, 2014, 11:16:39 PM
To help us to analyze, could you zip and send the log folder to secureaplus@secureage.com?

For Windows XP, the folder is located at:
C:\Documents and Settings\All Users\Application Data\SecureAge Technology\SecureAge\log

For Windows Vista onwards, here is the location:
C:\ProgramData\SecureAge Technology\SecureAge\log

Thank you and best regards,
Hendy