SecureAPlus Forum

Forum Support => Software Problems and Questions => Topic started by: Alex Moneni on October 04, 2015, 12:33:03 AM

Title: Why does secureaplus turns off windows defender in win 10?
Post by: Alex Moneni on October 04, 2015, 12:33:03 AM

Even without offline av, during install secureaplus disables windows defender atleast in win10? Shouldn't secureaplus be compatible with all avs and antimalwares?

Title: Re: Why does secureaplus turns off windows defender in win 10?
Post by: hendy on October 05, 2015, 09:05:01 AM

In Windows 10, by default Windows Defender will automatically turn off by itself if it detected there is another AV installed.
Here are the steps to switch on Windows Defender in Windows 10:
http://support.secureaplus.com/using-windows-10-defender-with-secureaplus/ (http://support.secureaplus.com/using-windows-10-defender-with-secureaplus/)

Title: Re: Why does secureaplus turns off windows defender in win 10?
Post by: Michael on November 15, 2015, 02:21:57 PM

Quote from: hendy on October 05, 2015, 09:05:01 AM

In Windows 10, by default Windows Defender will automatically turn off by itself if it detected there is another AV installed.
Here are the steps to switch on Windows Defender in Windows 10:
http://support.secureaplus.com/using-windows-10-defender-with-secureaplus/ (http://support.secureaplus.com/using-windows-10-defender-with-secureaplus/)

@hendy can you turn the offline AV and universal AV back on after re-enabling Windows Defender?

Title: Re: Why does secureaplus turns off windows defender in win 10?
Post by: hendy on November 16, 2015, 08:11:43 AM

Yes, you can enable them back.
Since you have already had Windows Defender as the offline AV, for better performance, it would be better if you only enable Universal AV rather than enabling both.