universal av

[webbit]

The Universal av says not running, any idea why

Thanks

[hendy]

To help us to analyze, could you zip and send the log folder to secureaplus@secureage.com?

For Windows XP, the folder is located at:
C:\Documents and Settings\All Users\Application Data\SecureAge Technology\SecureAge\log

For Windows Vista onwards, here is the location:
C:\ProgramData\SecureAge Technology\SecureAge\log

Thank you and best regards,
Hendy