Author Topic: Error code 1816 when uploading files to Universal AV server  (Read 1397 times)

Offline Fabrizio Guglielmotto

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Error code 1816 when uploading files to Universal AV server
« on: December 17, 2021, 07:14:44 PM »
Hello,

when I upload the suspicious files to Universal AV server I get the error code 1816. Daily Upload Limit is already set to "Unlimited" so that isn't the cause of the error.

Thank you for your help

Offline Clem

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Re: Error code 1816 when uploading files to Universal AV server
« Reply #1 on: December 20, 2021, 04:18:05 PM »
Hi Fabrizio, as recently our servers met technical difficulties, it could be the cause of the error. Do update us if you encounter the issue again along with screenshots.
Thank you!

Hello,

when I upload the suspicious files to Universal AV server I get the error code 1816. Daily Upload Limit is already set to "Unlimited" so that isn't the cause of the error.

Thank you for your help

Offline Fabrizio Guglielmotto

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Re: Error code 1816 when uploading files to Universal AV server
« Reply #2 on: December 20, 2021, 05:57:56 PM »
Hi Clem,

thank you for your reply; I've checked right now and everything is fine, I didn't get error 1816 anymore.

Best regards

Offline Fabrizio Guglielmotto

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Re: Error code 1816 when uploading files to Universal AV server
« Reply #3 on: December 20, 2021, 06:54:03 PM »
Hello again,

just now I got error 1816 again. After I had to close the Secure APlus virus scanner window because the AV scanner was stuck trying to upload exe files to Universal AV server unsuccessfully; I have attached the screenshot to this post.

Best regards