Beta Program > Bug Reports & Fixes

Facebook Messenger opens and then closes with secureaplus installed


Adam Bottjen:
I recently started having an issue on my main workstation where facebook messenger will open and then just instantly close. I was able to reproduce it on another machine. I tried a bunch of things to fix it on the other machine. It wasn't until I uninstalled secureaplus that Facebook Messenger started working. I've tried whitelisting the exe and it still happens. After a reinstall of secureaplus it worked again but now a few days later it's happening again.

Thank you for your patience, unfortunately, I'm unable to replicate the issue on my end. May I ask for your SecureAPlus logs: Blocked.log and Whitelist.log.

You may refer here to find the logs:
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