Author Topic: Probable False Positive  (Read 1024 times)

Offline Krusty

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Probable False Positive
« on: October 24, 2021, 08:31:01 PM »
Hi,

I've just started using SecureAPlus and so far am really liking it, however it determined this file to be Malicious:

https://www.virustotal.com/gui/file/5492499e67018f14c38e8cdf71c39e4b27d107307874175adc652d7ca6df9655

Please let me know if you need more information.

Thanks,
Krusty

Offline Clem

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Re: Probable False Positive
« Reply #1 on: November 06, 2021, 11:14:15 AM »
We understand that you are writing about a false positive detection by our SecureAge APEX engine. Help us by submitting the file for our review, please visit our false positive report page at:
https://www.secureage.com/article-report-false-positive

Hi,

I've just started using SecureAPlus and so far am really liking it, however it determined this file to be Malicious:

https://www.virustotal.com/gui/file/5492499e67018f14c38e8cdf71c39e4b27d107307874175adc652d7ca6df9655

Please let me know if you need more information.

Thanks,
Krusty

Offline Krusty

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Re: Probable False Positive
« Reply #2 on: November 06, 2021, 11:40:19 AM »
We understand that you are writing about a false positive detection by our SecureAge APEX engine. Help us by submitting the file for our review, please visit our false positive report page at:
https://www.secureage.com/article-report-false-positive

Hi,

I've just started using SecureAPlus and so far am really liking it, however it determined this file to be Malicious:

https://www.virustotal.com/gui/file/5492499e67018f14c38e8cdf71c39e4b27d107307874175adc652d7ca6df9655

Please let me know if you need more information.

Thanks,
Krusty
Hi Clem,

I have already attached the file to my post above and posted a link to VirusTotal.  It took so long for you to reply I have uninstalled SA+.

I don't know what more I can do.   ::)