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Topic: BSOD (Read 19961 times)
Crab Orchard Schools
Newbie
Posts: 3
Kudos +0/-0
BSOD
«
on:
December 02, 2020, 11:22:01 PM »
running freshly installed win10 20H2 and just installed secureaplus 6.4.0 resulting in BSOD at login noting System Service Exception with no other clue as to how to pursue other than remove SecureAPlus
any direction on this?
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Clem
SecureAPlus Helpdesk Engineer
Jr. Member
Posts: 52
Kudos +0/-0
Re: BSOD
«
Reply #1 on:
December 03, 2020, 08:55:30 AM »
Can we have you compress and send us the dump file to further investigate, which is located at C:\Windows\MEMORY.DMP?
Kindly compress and send the file to us via
https://transfer.pcloud.com/
to secureaplus@secureage.com.
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