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Server busy now

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Tri Le:
Is there SecureAplus down?  I have been seeing this message for over 24 hours and the complete scan won't finished.

hendy:
You may try to download and install the following patch:
https://secureaplus.secureage.com/betadownload/SetupForUAV_v4.8.2.1.exe

Reboot is required after installation.

If the problem persists, please send us the log files, especially  C:\ProgramData\SecureAge Technology\SecureAge\log\UniversalAV.log
The detail on how to collect and send the log files, can be found at: https://support.secureaplus.com/how-to-collect-logs/

Tri Le:
Hi Hendy,

That seem to fixed the issue.  Now it actually pulling result back to the client.  I see there were file it detect as positive but was ignored. 

Thanks...

Tri Le:
Is there any ill effect if I update "Everything.exe" to the latest version and enable "load recent change from ntfs journal".  There seem to be improved performance UAV scanning.

hendy:
I shouldn't be an issue. We have tested version 1.4.1.895, and it works.
We will include this version in our next release.

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