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UD3P Desktop PC multiple Win10 BSOD's - IRQL NOT LESS OR EQUAL


My main desktop PC. Custom built. Windows 10 PRO version 1703 (OS Build 15063.674). 8GB RAM. Multiple hard drives with the Windows drive being a 240GB TEAM L3 SSD. Intel Core 2 Quad Q9400 - No overclocking. Motherboard = EP45-UD3P. I know that I have loads of software but I cannot pinpoint exactly when the problem started. It seems to me to have started after the most recent Windows 10 update. No new hardware and no recently removed hardware. I have other PC's with exactly the same Build and they all have zero problems with file operations. On this PC, I have a major problem (my opinion) with BSOD's. The "same" BSOD always occurs when I am performing a file or folder operation (delete or copy or move) with windows 10 explorer.exe. After the system began the BSOD's, I downloaded and installed XYplorer PRO v14.50 and made it the default file manager. This has helped alleviate the problem but of course has not fixed the problem. I know almost nothing about diagnosing .dmp files. I play no online games and I play no installed games other than Solitaire and Hearts.

It has been suggested to me to uninstall SecureAPlus and see if problem persists (per info below that I do not understand..........

BugCheck A, {480807, ff, d5, fffff80209dfdd3a}
*** WARNING: Unable to verify timestamp for saappctl.sys
*** ERROR: Module load completed but symbols could not be loaded for saappctl.sys
Probably caused by : saappctl.sys ( saappctl+26696 )

To help us to troubleshoot, please send us C:\Windows\MEMORY.DMP file.
The detail steps can be found at "For Blue Screen" section from the following link:

Thank you very much. I already have the latest version SecureAPlus 4.7.5 so no need to install it per your email suggestions. I have also sent my UD3P memory.dmp file per your request (via transfer.pcloud dot com).

Thank you very much for sending us the dump file. It is really helpful for us in identifying the root cause of the problem.
There was a problem in the driver when handling hard disk volume > 10. In your case, from the information that we got from the dump file, is when it is doing rename folder operation on the P: drive.

For the fix, please download and install the following patch:


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