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Retreiving scan result problems

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ric L:
Hi again today for the past 2 hours retreiving scan result from server ,any fixes pls . I'd rather not take this software out but it seems at the moment i'll have too . Hope it can be fixed.Thks

Frédéric Lord:
Hi I'm still having this issue
"Unable to retrieve scan result. Error code 12029.

asan:
Hello, we are sorry for the long rectification on this issue. We listen and really appreciate your feedback and patience on this. We have made a major revamp on our programs to handle the retrieve scan result better. It should help in getting the scan result faster and without the annoying error code  :D . There were reports of a few machines that had issues in getting the results after the change, and they are rectified. If you are still encountering any issues regarding the retrieving scan result, please let us know.

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