Author Topic: Problem with Viral Security Program (Referrals)  (Read 3443 times)

Offline R Houston

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Problem with Viral Security Program (Referrals)
« on: May 16, 2016, 08:45:22 PM »
Hello,

I made a couple of email referrals over the weekend, and in both cases, when the recipients attempted to download the program from the included links, they were directed to "Page Doesn't Exist" web pages.  This is continuing this morning (Monday).

What's going on with the referral program?

Thanks!

Offline R Houston

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Re: Problem with Viral Security Program (Referrals)
« Reply #1 on: May 21, 2016, 10:09:38 PM »
As an update, this has been continuing for the last week.  None of the two referrals I made can download the program because of the "page not found" link.

What is happening?   Is the referral program no longer used?

Thanks!

Offline R Houston

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Re: Problem with Viral Security Program (Referrals)
« Reply #2 on: May 23, 2016, 03:33:26 AM »
Okay, so I sent another referral by email today, and it has worked as intended.  The recipient was able to download and install the software.

I'm not sure why my two referrals a week or so ago had bad links for the download.

Offline JohnStampede

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Re: Problem with Viral Security Program (Referrals)
« Reply #3 on: May 23, 2016, 11:06:18 AM »
Hey R Houston,

Thanks for pointing this out. This was an issue that was affected by our recent move to the new website. It was fixed after it was pointed out by some users including yourself. We apologize for any inconvenience caused and that we hope that you continue to refer SecureAPlus to others.