« previous next »
Pages: [1]   Go Down

Author Topic: SecureAPlus error code 12029  (Read 25659 times)

Offline Andrew999

  • Newbie
  • *
  • Posts: 6
  • Kudos +0/-0
SecureAPlus error code 12029
« on: March 30, 2016, 11:31:15 AM »
Sometimes when I do a system scan with the Universal AV it shows this.
Logged
X-Sec Support/Malware Analyst
xsecantivirus.com

Offline asan

  • Administrator
  • Newbie
  • *****
  • Posts: 45
  • Kudos +2/-0
Re: SecureAPlus error code 12029
« Reply #1 on: March 31, 2016, 10:39:38 AM »
We have made some adjustments on our server. Do you still encounter this issue?
Logged

Offline Andrew999

  • Newbie
  • *
  • Posts: 6
  • Kudos +0/-0
Re: SecureAPlus error code 12029
« Reply #2 on: March 31, 2016, 02:30:50 PM »
I think it is good now.  :) Haven't had any problems so far.
Logged
X-Sec Support/Malware Analyst
xsecantivirus.com

Offline Andy Taylor

  • Newbie
  • *
  • Posts: 2
  • Kudos +0/-0
Re: SecureAPlus error code 12029
« Reply #3 on: March 31, 2016, 08:44:19 PM »
I still have same issue!

2016-03-31 13:20:40 ### Unable to connect to http://uav.secureaplus.com. Error code: 12029. A connection with the server could not be established

Will this present a problem should I get hit by a virus?
Logged

Offline asan

  • Administrator
  • Newbie
  • *****
  • Posts: 45
  • Kudos +2/-0
Re: SecureAPlus error code 12029
« Reply #4 on: April 01, 2016, 09:44:14 AM »
Is the issue happening consistently? Can you send the log file to secureaplus@secureage.com? Go to Info & Licenses > Diagnosis, and click on Go to log location. Zip all the logs in that location.


If you are infected, the application whitelisting will kick in when the virus is trying to execute. It will not be able to run unless you click unblock on the prompt.
Logged
Pages: [1]   Go Up
« previous next »