Hi, unfortunately there are even more errors in this application in addition to the "File index service problem". In App Settings -> Universal AV -> Customize Active AV Engines - Error code: 12002. The operation timed out.
In my AntiVirus log file a lot of errors like:
### Failed: uav.secureaplus.com/GetOnDemandStatus.php. Error code: 12029. A connection with the server could not be established
### Universal AV on demand scan failed, file: "...". Error code: 12029. A connection with the server could not be established
### Failed: uav.secureaplus.com/GetOnDemandStatus.php. Error code: 12031. The connection with the server was reset
### Scan failed, file "...". Error code: 12031. The connection with the server was reset
Real-Time Scanning decreases copy speed from 28 MB/s down to 2 MB/s. I had to disable Real-Time Scanning. Offline AV is slowing down the performance of my system. I installed twice and at last without Offline AV. Need help or I have to uninstall.
Regards