« previous next »
Pages: [1]   Go Down

Author Topic: How long to create a device ID  (Read 20302 times)

Offline Christian Pasquariello

  • Newbie
  • *
  • Posts: 5
  • Kudos +0/-0
How long to create a device ID
« on: November 20, 2015, 03:21:20 AM »
Already impressed with this software just curious how long it takes to get a device ID?
Logged

Offline hendy

  • SecureAPlus Developer
  • Sr. Member
  • *****
  • Posts: 351
  • Kudos +16/-0
Re: How long to create a device ID
« Reply #1 on: November 20, 2015, 10:16:05 AM »
Usually it shouldn't take too long. To help us to troubleshoot, can you please zip and send the following folder to us?
C:\ProgramData\SecureAge Technology\SecureAge\log

Thanks and best regards,
Hendy
Logged

Offline Christian Pasquariello

  • Newbie
  • *
  • Posts: 5
  • Kudos +0/-0
Re: How long to create a device ID
« Reply #2 on: November 20, 2015, 10:30:43 AM »
Looks like I found it, but now my account page says "OOps.. encountered a problem...." etc., etc. How do I reset that?

UPDATE: Problem Resolved.
« Last Edit: November 25, 2015, 02:06:21 PM by Christian Pasquariello »
Logged
Pages: [1]   Go Up
« previous next »