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How long to create a device ID
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Topic: How long to create a device ID (Read 22305 times)
Christian Pasquariello
Newbie
Posts: 5
Kudos +0/-0
How long to create a device ID
«
on:
November 20, 2015, 03:21:20 AM »
Already impressed with this software just curious how long it takes to get a device ID?
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hendy
SecureAPlus Developer
Sr. Member
Posts: 351
Kudos +16/-0
Re: How long to create a device ID
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Reply #1 on:
November 20, 2015, 10:16:05 AM »
Usually it shouldn't take too long. To help us to troubleshoot, can you please zip and send the following folder to us?
C:\ProgramData\SecureAge Technology\SecureAge\log
Thanks and best regards,
Hendy
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Christian Pasquariello
Newbie
Posts: 5
Kudos +0/-0
Re: How long to create a device ID
«
Reply #2 on:
November 20, 2015, 10:30:43 AM »
Looks like I found it, but now my account page says "OOps.. encountered a problem...." etc., etc. How do I reset that?
UPDATE: Problem Resolved.
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Last Edit: November 25, 2015, 02:06:21 PM by Christian Pasquariello
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How long to create a device ID