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3.4.4 Update on file ops casues hangs and windows explorer stop/re-start

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dssap:
After updating SAP to 3.4.4 experienced persistent hang/stall issues with file operations -- delete, move, copy. System (Win 7) hang for up to 15 sec, system explorer terminates and re-starts. System restore to day before update
(back to 3.4.3) resolved problem.

ronald739:
I'm having a similar issue with Windows Explorer crashing and it needs to re-start. The crash happens when i try to run a program that requires Admin rights.

This is on Win 7 x 64 bit system with 4.1.1 Beta installed.

Noticed another thread below that seems to have a similar issue with Explorer :

https://secureaplusforum.secureage.com/index.php/topic,196.0.html

hendy:
You may try to install the following fix:
http://secureaplus.secureage.com/download/FixedSecureAPlusContextMenu.exe

You can install it on top of Beta v4.1.1 or SAP v3.4.4.
Please let us know the outcome.

Thanks and regards,
Hendy

ronald739:
Hi hendy,


--- Quote from: hendy on November 09, 2015, 08:23:32 AM ---You may try to install the following fix:
http://secureaplus.secureage.com/download/FixedSecureAPlusContextMenu.exe

You can install it on top of Beta v4.1.1 or SAP v3.4.4.
Please let us know the outcome.

--- End quote ---

Installed over the top of 4.1.1 and the explorer issue appears to be fixed. It has not crashed again.

Regards.

hendy:
Thank you ronald739.

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