Author Topic: Cannot remove files from quarantine  (Read 8892 times)

Offline Zebo25

  • Newbie
  • *
  • Posts: 1
  • Kudos +0/-0
Cannot remove files from quarantine
« on: August 10, 2015, 07:27:03 PM »
I have 3 files in the quarantine list, but when I select them by clocking on the checkbox, the "remove" button remains inactive (grey).

How can I remove these files from quarantine?
« Last Edit: August 10, 2015, 07:29:39 PM by Zebo25 »

Offline Dukesteelman

  • Newbie
  • *
  • Posts: 11
  • Kudos +0/-0
Re: Cannot remove files from quarantine
« Reply #1 on: August 11, 2015, 02:51:31 AM »
Hi, there is an update to the software. I had the same problem just install over top the other one no need to uninstall.
https://secureaplusforum.secureage.com/index.php/topic,141.0.html
enjoy
David