Author Topic: BSOD (sap v3.3.7) (Read 31165 times)

k37chup · « **on:** July 17, 2015, 09:41:28 PM »

My system get BSOD when I right click on dvd/bd drive in start->computer on windows 7x64 pro. After removing secureaplus bsod stopped & came back once I installed sap.

I attached dxdiag & bluescreenview's export of 12 latest bsods.

hendy · « **Reply #1 on:** July 20, 2015, 08:18:15 AM »

To help us to diagnose, can you please zip and send us (secureaplus@secureage.com) the following file:
C:\Windows\Memory.dmp

If there are minidump files, you can also zip and send us the following folder:
C:\Windows\Minidump\

Thanks and regards,
Hendy Chandra

k37chup · « **Reply #2 on:** July 25, 2015, 07:48:11 PM »

Ok thanks. I had to generate new ones because ccleaner deleted all. I will email them soon.

Dukesteelman · « **Reply #3 on:** July 28, 2015, 12:47:50 AM »

After reading this i tried it on my win8.1 system and it gave me a

face that my system will restart now .

hendy · « **Reply #4 on:** July 28, 2015, 04:38:56 PM »

We have just released v3.4.0 that fixed the BSOD when right click on dvd/cd drive and the issue when upgrading to Windows 10.

k37chup · « **Reply #5 on:** July 28, 2015, 05:45:02 PM »

Quote from: hendy on July 28, 2015, 04:38:56 PM

We have just released v3.4.0 that fixed the BSOD when right click on dvd/cd drive and the issue when upgrading to Windows 10.

Thanks

Author Topic: BSOD (sap v3.3.7) (Read 31165 times)

k37chup

BSOD (sap v3.3.7)

hendy

Re: BSOD (sap v3.3.7)

k37chup

Re: BSOD (sap v3.3.7)

Dukesteelman

Re: BSOD (sap v3.3.7)

hendy

Re: BSOD (sap v3.3.7)

k37chup

Re: BSOD (sap v3.3.7)