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version 3.3.6 update bsod

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dssap:
Udate from 3.3.4 to 3.3.6 results in 7f (double fault) bsod on reboot. Win 7. No other AV/malware apps loaded/enabled. ??? Could find neither minidump or memory.dmp after system restore????? Uninstalled 3.3.4 and clean installed 3.3.6 (via full download). Immediate same 7f bsod on completion of 3.3.6 install.

hendy:
Thank you for informing us. We will take a look into this.

dssap:
Notably, update to 3.3.6 worked fine on my Win 7 laptop, which in terms of apps is clone of my desktop--even EMET 5.2 which I thought might be suspect.

hendy:
This blue screen may only happens in some machines with more software, especially drivers, running. We are trying to get this fix as soon as possible. Hopefully we can get a new version out by this week, or the latest is by early next week.

warwagon:
I've been getting some (2 so far) BSOD's on the latest Windows 10 insiders build 10162

Here is the DMP file https://www.dropbox.com/s/vdpcb889auker7k/070715-6531-01.zip?dl=0

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